Shipping policy
Shipping Policy
Thank you for shopping with us. We are committed to processing and delivering your order as quickly and reliably as possible.
Shipping Destinations
We offer both domestic and international shipping. Shipping availability, delivery times, and costs may vary depending on your location.
Processing and Delivery Times
Orders are typically delivered within 3–5 business days.
Please note that business days do not include weekends or public holidays. Delivery times may also be affected by carrier delays, customs processing, severe weather, high-volume periods, or other circumstances outside our control.
Shipping Rates
Shipping costs, if applicable, are calculated and displayed at checkout based on your order and delivery destination.
International Orders
International orders may be subject to customs duties, import taxes, VAT, or other fees imposed by the destination country. Unless otherwise stated at checkout, these charges are the responsibility of the customer.
Customs processing may also result in additional delivery delays.
Order Tracking
If tracking is available for your shipment, tracking information will be provided after your order has been dispatched. Please allow some time for the carrier’s tracking system to update.
Incorrect Shipping Information
Customers are responsible for providing complete and accurate shipping information at checkout. If you notice an error in your shipping address, please contact us as soon as possible.
We cannot guarantee that an address can be changed once an order has been processed or shipped.
Lost, Delayed, or Damaged Packages
Once an order has been handed over to the shipping carrier, delays may occur that are outside our control. If your package is significantly delayed, lost, or arrives damaged, please contact us and we will do our best to assist you.
Contact Us
If you have any questions about shipping or your order, please contact our customer support team through the contact information provided on our website.